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Availability Automation

WhatsApp auto-reply settings

Define when the human agent is available, how the assistant should introduce itself, and what tone it should use once WhatsApp messages arrive outside working hours.

Schedule interpreted in Europe/Paris

Preview

I'm interested in the apartment on Rue de Rivoli.
🤖AI reply preview

Merci pour votre message. Je vérifie le dossier et reviens vers vous rapidement.

The final live reply uses GPT-4o with the agent persona, recent conversation context, and the assigned portfolio.

Auto-reply

When enabled, the assistant replies only when the agent is outside the configured schedule.

Available days

Replies are logged in the inbox with an AI badge and sent through the WhatsApp Cloud API when a contact writes outside the active schedule.